Sydney · Parramatta · Newcastle · Wollongong · Remote
Custom AI development for Sydney and NSW businesses.
Privacy Act 1988 compliance and APRA CPS 230 documentation written for your risk team. Data stays in an Australian region, demos run in AEST, and the quote is one number. Built by a developer who ships, fixed price.
Mark Austen, Founder — replies within 24 hours
What I build for Sydney businesses
Custom AI development scoped for NSW teams — Martin Place banks, Surry Hills product companies, Parramatta back offices, Newcastle and Wollongong operations. Most projects ship in 6–10 weeks.
Banking & insurance
KYC and AML review queues, credit-file summarisation, claims triage, complaint handling with a full audit trail, regulatory reporting agents built for CBD compliance teams.
Fintech & payments
Merchant onboarding checks, transaction-dispute drafting, fraud-case summaries for analysts, in-product AI for lending and payments companies across the Sydney startup belt.
Legal services
Contract review against your own precedent bank, discovery search, matter intake, client correspondence drafting and billing narratives for Phillip Street and Parramatta firms.
Property & PropTech
Buyer and tenant qualification, listing copy from inspection notes, strata and maintenance ticket routing, valuation document extraction across the Sydney, Newcastle and Wollongong markets.
Media & publishing
Archive search over decades of footage and copy, rights and clearance checking, headline and social variant generation, subtitling and transcript pipelines for Sydney newsrooms and studios.
B2B SaaS & product teams
AI features inside your product, self-serve onboarding, support deflection trained on your documentation, churn signals and sales-enablement copilots for NSW product teams.
Built for Sydney and New South Wales
The local ground rules a generic AI vendor will ask you about after the contract is signed.
Privacy Act 1988 from day one
Systems are designed to the Australian Privacy Principles: a stated purpose, the least data that does the job, defensible retention, and a breach path ready for the OAIC notifiable scheme. NSW public-sector clients get their state privacy duties mapped as well.
APRA CPS 230 documentation
Sydney is where the regulated money sits. For banks, insurers and super funds I deliver the service-provider register entry, contract clauses, audit logging and a tested continuity plan, written so your risk committee can file it without a rewrite.
Data stays in Australia
Workloads run in the AWS, Azure or Google Cloud Sydney region, or inside your own data centre. No US region by default and no cross-border transfer that surprises anyone during an audit.
AEST and AEDT working hours
Sydney runs AEST in winter and AEDT in summer, and my schedule follows it. Demos sit in your morning, progress notes land overnight, and you are never asked to join a call at 10 PM to see a prototype.
AUD invoicing
Quotes and invoices in AUD, paid by bank transfer or Wise. GST on an imported service follows ATO rules, and your finance team gets documentation in the form they expect from an offshore supplier.
How pricing works
Fixed price, quoted after a short scoping chat with me. See how the quote is built and the typical timeline first.
Recent projects, real clients

AI-accelerated mobile and web apps: 40% faster development, 30% cost savings.

Warehouse management across 3 islands, with 99.9% inventory accuracy.

Full booking platform with AI tour content and a customer chatbot.
Sydney FAQ
Are you registered in Australia?+
No. AI Makers LLC is a US company registered in New Mexico, and I serve clients across Australia remotely, from Sydney and Melbourne through to Perth. Sydney buyers usually prefer it: direct access to the developer, no agency layer, decisions made the same day. Site visits to the CBD, Parramatta or the Hunter are arranged per project.
Do you meet Privacy Act obligations?+
Yes. I sign a data-processing agreement before any data moves, build to the Australian Privacy Principles, list every sub-processor, and never train a model on your data without written permission. The notifiable data breach process is documented for each project.
Can you produce CPS 230 material for our bank or super fund?+
Yes. You get the service-provider register entry, the contract clauses, audit trails, third-party risk notes and a continuity plan that has been tested rather than described. Clients pass the architecture document to their risk committee, so I write it for that reader from the start.
How do you handle the time difference from Thailand?+
It works in your favour. I build through the Sydney night and demo in your AEST morning. Between demos everything runs async: written progress and a working link, not a calendar of status calls.
How is a Sydney project priced?+
A focused assistant or internal agent is a smaller build than a workflow connected across your core systems or a full platform. Fixed price for the agreed scope, quoted after a short scoping chat with me. The written quote spells out what's in and what's out, and you own the code.
Also serving
Ready to build?
It starts with a short scoping chat with me. Tell me what your business does and what you’d like to automate. I’ll come back with a written scope and a fixed-price quote within a few days.

