AI Makers
Custom AI/Malaysia
Kuala Lumpur · Penang · Johor Bahru · Remote

Custom AI software development for Malaysian businesses.

PDPA 2010-compliant. BNM-aware for financial services. Multilingual when you need it (English, Bahasa Melayu, Mandarin, Tamil). Local hosting available. Built by a developer, fixed price, weekly demos.

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Mark Austen, Founder of AI Makers

Mark Austen, Founder — replies within 24 hours

What we build for Malaysian businesses

Custom AI we've scoped or shipped for Malaysian clients. Most projects ship in 4–12 weeks.

Banking & Islamic finance

KYC / AML automation, BNM-aligned controls, Shariah-compliant document AI, transaction monitoring, multilingual customer support.

B2B SaaS regional HQs

In-product AI for ASEAN users, multilingual onboarding, churn-prediction, regional sales copilots, customer support automation.

Tourism & hospitality

Multilingual concierge AI, booking + upsell agents, complaint triage, dynamic pricing, post-stay feedback automation.

Manufacturing & E&E

Predictive-maintenance copilots, multilingual technical document AI, supply-chain optimisation, MES integration, quality-control agents.

E-commerce & D2C

Multilingual customer support, return-fraud detection, dynamic merchandising, ad creative + campaign management, Shopee / Lazada integration.

Real estate & PropTech

Multilingual lead qualification, viewing booking, listing assistants, transaction-coordinator AI for residential and commercial leasing.

Built for Malaysia-specific needs

Local fundamentals generic AI vendors miss.

PDPA 2010-native

Personal Data Protection Act compliance built in — purpose limitation, consent, data-subject access requests, breach notification readiness.

BNM-aware

For banks and licensed institutions, we design around BNM Risk Management in Technology (RMiT) — outsourcing notification, audit trails, third-party risk, security testing.

MY data residency

Deploy on AWS / GCP / Azure Malaysia / Singapore regions, or on-premise. We don't default to US regions and ask later.

Multilingual

English + Bahasa Melayu + Mandarin + Tamil — real testing against representative customer messages, not just translations.

MYR invoicing

Quotes in MYR, USD or SGD, paid by bank transfer or Wise. SST handled per LHDN rules. Faster than the regional norm.

Want a number first?

Use the cost estimator or check the typical timeline before booking a call.

Malaysia FAQ

Are you registered in Malaysia?+

No — we operate from Curaçao and the Netherlands, working with MY clients remotely. Most clients prefer this — direct access to the developer, no agency overhead. Site visits to KL / Penang are scheduled per project. Several MY clients have never met us in person.

Are you PDPA-compliant?+

Yes. We sign DPAs, design with PDPA principles in mind, document sub-processors, and don't train models on your data without explicit, written consent.

Can you support Shariah-compliant workflows?+

Yes — we have shipped Murabaha contract analysis and Takaful document automation for Gulf clients and the same patterns apply for Malaysian Islamic finance. We design AI workflows around Shariah-board sign-off rather than asking the AI to make Shariah determinations directly.

Can the AI handle Bahasa Melayu, Mandarin, Tamil?+

Yes. Frontier models handle these languages well — we test against real customer messages, not lab translations. Multilingual is a default, not an upgrade.

Can you invoice in MYR?+

Yes. MYR, USD or SGD. Bank transfer or Wise. SST handled per LHDN rules.

Ready to build?

Free 30-minute discovery call. Tell me what your business does and what you’d like to automate. I’ll come back with a written scope and a fixed-price quote within a few days.