Hong Kong · Kowloon · Remote
Custom AI software development for Hong Kong businesses.
PDPO-compliant. HKMA TM-G-1-aware for fintech. Trilingual when you need it (English, Cantonese, Mandarin). HK / APAC data residency. Built by a developer who ships, fixed price.
Mark Austen, Founder — replies within 24 hours
What I build for Hong Kong businesses
Custom AI we've scoped or shipped for HK clients. Most projects ship in 4–12 weeks.
Banking & fintech
KYC / AML automation, HKMA-aligned controls, transaction monitoring, trilingual customer support, regulatory reporting agents.
Wealth management
Client-onboarding AI, suitability analysis assistants, multilingual document automation, KYC refresh agents, audit-ready logging.
Logistics & trade
Customs documentation AI, bill-of-lading + commercial-invoice processing, multilingual customer support, freight-tracking agents, mainland-HK cross-border flows.
E-commerce & retail
Trilingual customer support, return-fraud detection, dynamic merchandising, ad creative + campaign management, marketplace integration (HKTVmall, etc.).
Real estate & property
Trilingual lead qualification, viewing booking, listing assistants, transaction-coordinator AI for serviced apartments and commercial leasing.
Professional services
Bilingual document review, intake automation, conflict checks, drafting support — built for billable-hour workflows in legal and accounting firms.
Built for Hong Kong-specific needs
Local fundamentals generic AI vendors miss.
PDPO-native
Personal Data (Privacy) Ordinance compliance built in — DPP1-6 explicit, consent, data-access requests, breach-notification readiness.
HKMA-aware
For banks and authorised institutions, we design around HKMA TM-G-1 (technology risk management) — outsourcing notification, audit trails, third-party risk, security testing.
HK / APAC data residency
Deploy on AWS / GCP / Azure Hong Kong regions, on Alibaba Cloud HK, or on-premise inside your DC. We don't default to US regions.
Trilingual
English + traditional Chinese (Cantonese) + simplified Chinese (Mandarin) — tested against real customer messages, not lab translations.
HKD invoicing
Quotes in HKD or USD, paid by bank transfer or Wise. Local invoicing handled per IRD rules.
How pricing works
Fixed price, quoted after a short scoping chat with me. See how the quote is built and the typical timeline first.
Recent projects, real clients
AI-accelerated mobile and web apps: 40% faster development, 30% cost savings.
Warehouse management across 3 islands, with 99.9% inventory accuracy.
Full booking platform with AI tour content and a customer chatbot.
Hong Kong FAQ
Are you registered in Hong Kong?+
No — AI Makers LLC is a US company (New Mexico), working with HK clients remotely. Most clients prefer this — direct access to the developer, no agency overhead. Site visits to HK are scheduled per project.
Are you PDPO-compliant?+
Yes. We sign DPAs, design with the six Data Protection Principles in mind, document sub-processors, and don't train models on your data without explicit, written consent.
Can you align with HKMA TM-G-1 for our bank?+
Yes. We design with TM-G-1 in mind — outsourcing notification, audit trails, third-party risk, security testing. Some clients submit the architecture spec to HKMA as part of their notification; we write it expecting that.
Can the AI handle Cantonese + Mandarin + English?+
Yes. Modern frontier models handle written Chinese (traditional + simplified) very well, and Cantonese in writing is largely the same as Mandarin in writing. For voice, we test against real samples — Cantonese spoken handling has improved a lot in the last 18 months.
Can you invoice in HKD?+
Yes. HKD, USD or EUR. Paid by bank transfer or Wise. Standard invoicing per IRD rules.
Also serving
Ready to build?
It starts with a short scoping chat with me. Tell me what your business does and what you’d like to automate. I’ll come back with a written scope and a fixed-price quote within a few days.