Melbourne · Geelong · Ballarat · Bendigo · Remote
Custom AI development for Melbourne and Victorian businesses.
Privacy Act 1988 compliance and Australian data residency come as standard. Demos land in your AEST morning, from the CBD out to Geelong, Ballarat and Bendigo. Built by a developer who ships, fixed price.
Mark Austen, Founder — replies within 24 hours
What I build for Melbourne businesses
Custom AI development scoped for Victorian teams — Collins Street professional services, Parkville biotech, Docklands SaaS, Geelong and Bendigo operations. Most projects ship in 6–10 weeks.
Professional services
Matter and engagement intake, document review across contracts and tender packs, time-capture assistants, proposal drafting, client reporting for Melbourne accounting, law and consulting firms.
Health & biotech
Patient intake that respects the Australian Privacy Principles and Victorian health records rules, clinical documentation copilots, trial-protocol search for Parkville research teams, billing and claim triage.
Universities & education
Student enquiry agents that answer from your own handbook, research grant drafting support, admissions document checking, timetable and enrolment operations for Victorian institutions.
Retail head offices
Range planning assistants, supplier email triage, store-support agents, promotional copy generation, returns automation and demand signals for national retail brands headquartered in Melbourne.
B2B SaaS & product teams
AI features inside your product, onboarding that configures itself, support deflection trained on your docs, churn signals, sales-enablement copilots for Cremorne and Docklands product teams.
Freight & port logistics
Document AI for bills of lading and customs paperwork, exception handling on delayed containers, carrier correspondence agents, yard and warehouse reporting tied to Port of Melbourne volumes.
Built for Melbourne and Victoria
The local ground rules a generic AI vendor will ask you about after the contract is signed.
Privacy Act 1988 from day one
I design to the Australian Privacy Principles: stated purpose, minimum data, retention you can defend, and a breach path ready for the OAIC notifiable scheme. Victorian health and public-sector clients get their state obligations mapped alongside.
APRA CPS 230 for regulated clients
Melbourne holds some of the largest super funds and insurers in the country. For those clients I write the service-provider register entry, the contract clauses, the audit trail and the continuity plan so your risk team has a pack it can file.
Data stays in Australia
Workloads run in AWS, Azure or Google Cloud Sydney or Melbourne regions, or inside your own data centre. No US region by default, no quiet cross-border hop you find out about during a review.
AEST and AEDT working hours
Melbourne shifts between AEST and AEDT each year, and my calendar shifts with it. Demos sit in your morning, written progress arrives overnight, and nobody takes a 10 PM call to see a prototype.
AUD invoicing
Quotes and invoices in AUD, paid by bank transfer or Wise. GST on an imported service is handled under ATO rules, and your bookkeeper gets the paperwork without chasing me for it.
How pricing works
Fixed price, quoted after a short scoping chat with me. See how the quote is built and the typical timeline first.
Recent projects, real clients
AI-accelerated mobile and web apps: 40% faster development, 30% cost savings.
Warehouse management across 3 islands, with 99.9% inventory accuracy.
Full booking platform with AI tour content and a customer chatbot.
Melbourne FAQ
Are you registered in Australia?+
No. AI Makers LLC is a US company registered in New Mexico, and I serve clients across Australia remotely, from Melbourne and Sydney through to Perth. Melbourne clients tend to like it: you talk to the developer building the system, not an account manager. Site visits to the CBD or regional Victoria are arranged per project.
Do you meet Privacy Act obligations?+
Yes. I sign a data-processing agreement before any data moves, build to the Australian Privacy Principles, list every sub-processor, and never train a model on your data without written permission. The notifiable data breach process is documented for each project.
Can you support a Melbourne super fund or insurer under CPS 230?+
Yes. I produce the material a CPS 230 review asks for: the service-provider entry, contract terms, audit logging, third-party risk notes and a tested continuity plan. Several clients pass my architecture document straight to their risk committee, so I write it for that reader.
How do you handle the time difference from Thailand?+
It works in your favour. I build while Melbourne sleeps and demo in your AEST or AEDT morning. Between demos the work runs async: you get written progress and a link to something running, rather than a diary full of status calls.
How is a Melbourne project priced?+
A focused assistant or internal agent is a smaller build than a workflow connected across your systems or a full platform. Fixed price for the agreed scope, quoted after a short scoping chat with me. The written quote spells out what's in and what's out, and you own the code. No hourly meter.
Also serving
Ready to build?
It starts with a short scoping chat with me. Tell me what your business does and what you’d like to automate. I’ll come back with a written scope and a fixed-price quote within a few days.