Privacy Policy - AI Makers

1. Introduction

AI Makers is operated by AI Makers LLC, a single-member company registered in New Mexico, USA. We build custom AI software, AI chatbots and agents, automation, and AI training for businesses. Our services are business-to-business and are not directed at children. This Privacy Policy explains what personal data we collect when you visit https://www.aimakers.co, how we use it, and the rights you have over it.

2. Information We Collect

a. Contact and Lead Form Submissions: - When you complete a contact or quote form, we collect the details you provide, such as your name, email address, company, and message. b. On-Site AI Chatbot: - Our website includes an AI chatbot. The conversations you have with it may be stored so we can provide, monitor, and improve the service. Please do not share sensitive personal information in the chat. c. Analytics and Advertising Data: - We use Google Analytics 4, Google Tag Manager, and Google Ads conversion tracking to understand how visitors use the site and to measure our advertising. This includes information such as pages viewed, approximate location, device and browser type, and referral source. d. Server and Hosting Logs: - Our hosting provider automatically records standard technical information, such as IP addresses, timestamps, and requested URLs, for security and reliability.

3. How We Use Your Data

AI Makers uses the collected data to: - Respond to your enquiries and provide quotes for our services - Operate and improve our website and on-site AI chatbot - Deliver and support the AI software, agents, and automation services you engage us for - Measure and improve our marketing and advertising - Maintain the security, performance, and reliability of our systems - Comply with our legal obligations

4. Legal Basis and Consent

Where required by law, we rely on the following legal bases to process your data: your consent (for example, when you submit a form or interact with the chatbot); our legitimate interests in operating and marketing our business; and the performance of a contract when you engage us for services. Where we rely on consent, you can withdraw it at any time by contacting us at mark@aimakers.co. Non-essential analytics and advertising cookies are used based on consent where applicable.

5. Cookies and Analytics

We use cookies and similar technologies through Google Analytics 4, Google Tag Manager, and Google Ads to analyze site usage and measure advertising performance. You can control or disable cookies through your browser settings, and you can opt out of Google Analytics using Google's opt-out tools. Blocking cookies may affect how some parts of the site function.

6. Third Parties

We share data only with the service providers that help us run our business, and only as needed to provide their service: - Google (Firebase and Firestore for hosting and data storage, Google Analytics 4, Google Tag Manager, and Google Ads for analytics and advertising) - OpenAI (to generate responses in our on-site AI chatbot) These providers process data on our behalf under their own terms and security commitments. We may also disclose data where required by law or in response to valid legal requests.

7. Data Retention

We keep lead and contact data for as long as it is relevant to our business relationship with you, and afterwards only as long as needed for legal, accounting, or dispute-resolution purposes. Chatbot conversation logs are retained to operate the service and improve its quality. You can ask us to delete your data at any time (see Your Rights).

8. Data Storage and Security

We take reasonable steps to protect your personal data from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Data is stored on Google Firebase and Firestore infrastructure, and we rely on industry-standard security measures, including encryption in transit and access controls, to safeguard your information.

9. Your Rights

You have the right to request access to the personal data we hold about you, to have it corrected, and to have it deleted. You can also object to or restrict certain processing and request a copy of your data in a commonly used format. To exercise any of these rights, email us at mark@aimakers.co and we will respond within a reasonable time.

10. GDPR and International Visitors

Many of our visitors are located in the EU and UK. Where the GDPR or UK GDPR applies, you have the rights described above, and you may lodge a complaint with your local data protection authority. Because AI Makers LLC is based in the United States and uses US-based service providers, your data may be transferred to and processed in the United States. We rely on appropriate safeguards, including the data protection terms offered by our providers, to protect data transferred internationally.

11. No Sale of Personal Data

We do not sell your personal data, and we do not rent or trade it to third parties for their own marketing. Data is shared only with the processors described in this policy so that we can operate our website and deliver our services.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. We will post the updated policy on this page with a revised "Last Updated" date. Your continued use of the site after any changes indicates your acceptance of the updated policy.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: AI Makers, operated by AI Makers LLC 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States Email: mark@aimakers.co