Custom AI for clinics, practices and care providers.
Patient intake, scheduling, claims processing and documentation copilots — designed around the privacy law that applies to you, with a human in the loop on anything clinical. Fixed price, live in 4–10 weeks.
Mark Austen, Founder — replies within 24 hours
What we build for healthcare teams
Administrative AI that gives clinical staff their hours back. We build the workflows around people, not instead of them.
Patient intake & triage forms
Intake completed before the visit, structured into your practice-management system, flagged for anything that needs a clinician's eye first.
Scheduling & reminders
Bookings, reschedules, waitlist backfill and no-show reminders handled automatically, across phone, web and WhatsApp.
Billing & claims processing
Claims prepared, coded consistently, checked against payer rules, and chased when they stall. Fewer rejections, faster cash.
Clinician documentation copilots
Visit notes drafted from templates and dictation for the clinician to review and sign. The clinician stays the author; the AI removes the typing.
Tier-1 patient support
Opening hours, prep instructions, results-ready notifications and FAQ handling around the clock, escalating to staff the moment it should.
Back-office automation
Referral letters, records requests, document filing and inbox triage — the admin load that has nothing to do with care.
Why healthcare AI has to be custom
Generic SaaS bots and scribes are built for the average clinic in someone else's jurisdiction. Care work needs tighter guarantees.
Privacy law by jurisdiction
HIPAA in the US, GDPR in Europe, PHIPA in Ontario, the Privacy Act in Australia — the build is designed around the regime that actually applies to you, documented so you can show your compliance officer.
Your data stays put
On-premise and private-cloud deployment options, your choice of region, no patient data used for model training. The architecture spec is written expecting scrutiny.
Human-in-the-loop by design
Anything touching clinical judgement is drafted for a professional to review, never auto-sent. The audit trail records who approved what, when.
Fits your practice systems
We integrate with the practice-management and records systems you already run rather than forcing a migration. Your workflows, automated in place.
Owned, not rented
One fixed-price build in your own repo instead of per-provider SaaS pricing forever. As the practice grows, the system is already yours.
A worked example
A healthcare team was drowning in support tickets — the same tier-1 questions, all day, every day.
We built an AI assistant that handles tier-1 queries around the clock — hours, prep, logistics, follow-ups — and hands anything sensitive straight to staff. Response times dropped 60%, and the team got their queue back. The pattern holds across clinics: automate the administrative layer, protect the clinical one.
Want a number first?
Use the cost estimator or check the typical timeline before booking a call.
healthcare teams FAQ
Is this HIPAA / GDPR compliant?+
The build is designed around the regime that applies to you — HIPAA, GDPR, PHIPA, or the local equivalent — with data-processing agreements, documented sub-processors, and no training on your data. We write the architecture spec expecting your compliance review, and we'll say plainly if a requirement needs a lawyer rather than a developer.
Can it run on-premise?+
Yes. On-premise, private cloud in your chosen region, or our managed hosting — your call. Many healthcare clients choose on-premise or in-country cloud specifically to simplify their privacy position.
Will AI make clinical decisions?+
No. We build administrative and documentation AI with a human in the loop on anything clinical. Drafts are reviewed and signed by professionals; the system keeps an audit trail of every approval.
What does a typical project cost?+
Focused builds (intake, scheduling, tier-1 support) typically land between £8K and £30K fixed. Larger multi-system builds are quoted after discovery. The free 30-minute call gets you a real written number.
How long until we're live?+
Single workflow: 4–6 weeks. Multi-system builds (intake + scheduling + billing): 8–12 weeks. Weekly Friday demos from week one, and staff training is part of every engagement.
Ready to give your staff their hours back?
Free 30-minute discovery call. Tell us where the admin load hurts and which privacy regime you operate under, and we'll come back with a written fixed-price quote.